Customer Retention Executive


Ref: 24255
Location: Northumberland
Salary: £Competative Salary
Closing Date: 05/06/12

Job Description:

My Client is looking to recruit an experience Customer Retention Executive to generate sales from each business unit from existing customers.

The main duties will include:-

-Deal directly with existing customers either by telephone or electronically

-To interact with potential Clients by use of appropriate questioning, clarification & language.

-To identify & qualify opportunities for cross selling-Target profiled prospects to sell in key products & services

-Working closely with the Sales & Marketing Teams

-Record details of enquiries, comments & complaints

-To attend training courses internally and externally

The successful candidate must have excellent communication skills with a very strong telephone manner .

Unfortunately, due to the high volume of candidates currently responding to our advertisements, we are not always able to provide feedback regarding your application. If you have not heard from us in 5 working days, please assume that you have been unsuccessful on this occasion.  We are an equal opportunities employer.

Sarah Duckworth

Please contact me if you have any queries about this position on 0191 221 0402

Sarah Duckworth

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